Whether a single person or a small business, SpanWeb believes that taking care of it's customers has to be it's corner stone.
We are committed to providing the highest quality service, delivered responsively and cost effectively by website designers who take pride in what they do.
Seek to understand the requirements of our clients and their business.
Always ensure the strict privacy and confidentiality of our clients or potential clients.
Ensure that clients are treated courteously and promptly.
Act politely, friendly and helpfully in dealing with enquiries.
Ensure that you are always told the name of the person taking responsibility for dealing with your enquiry or problem.
Always admit and rectify immediately any errors or inaccuracies caused by us.
If you have any comments regarding our commitment to our Customer Care Policy, please feel free to contact us.